Privacy Policy
Effective Date: March 15, 2025

Welcome to QuickTalk! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use QuickTalk’s services.

1. Information We Collect

When you use QuickTalk, we may collect the following types of information:

a) Personal Information (Provided by You)
  • Phone number (required for registration and communication).
  • Full name (provided during sign-up).
  • Payment details (for top-ups, we may collect transaction details but do not store sensitive financial information).
  • Support inquiries (when you contact us via help@quicktalk.org).
b) Usage Information (Automatically Collected)
  • Message activity (time and duration of voice messages, but NOT the content of conversations).
  • Device and connection info (e.g., IP address, browser type, operating system).
c) Payment Information
  • Payments made via eWallet, Cash Send or PayPal are processed securely by third-party providers.
  • QuickTalk does not store credit card or banking details.

2. How We Use Your Information

  • Provide and improve QuickTalk services (e.g., enabling voice chats, processing payments).
  • Verify transactions and manage account balances.
  • Enhance security by preventing fraud, abuse, or unauthorized access.
  • Communicate with you about updates, promotions, or support inquiries.

3. Data Security & Protection

We take reasonable measures to protect your information from unauthorized access, alteration, or misuse. This includes:

  • End-to-end encryption for voice communication.
  • Secure payment processing via PayPal and eWallet.
  • Limited data storage (we do not store conversation history).

4. Data Sharing & Third-Party Services

  • We do not sell, rent, or share your personal data with third parties for marketing purposes.
  • However, we may share data only when necessary, such as:
    • Payment providers (PayPal) to process top-ups.
    • Law enforcement (if required by legal authorities for fraud prevention or security threats).

5. Data Retention

  • Account details (name, phone number, and balance) are stored as long as your account is active.
  • Payment records are retained for tax and security purposes.
  • Voice messages are not stored beyond their delivery time.

6. Your Rights & Choices

You have the right to:

  • Request deletion of your account and personal data.
  • Opt-out of promotional messages (except essential service updates).

To make a request, email help@quicktalk.org.

7. Cookies & Tracking

We may use cookies and similar technologies to:

  • Improve user experience (e.g., remembering preferences).
  • Analyze service usage (e.g., tracking app performance).

You can disable cookies in your browser settings, but this may affect functionality.

8. Changes to This Privacy Policy

  • QuickTalk may update this policy from time to time.
  • Changes will be posted on QuickTalk.org and take effect immediately.
  • Continued use of QuickTalk after updates means you accept the new policy.

9. Contact Information

If you have any questions, contact us at:

By using QuickTalk, you agree to this Privacy Policy.

help@quicktalk.org

+27694396736

Legal

Who are we

© 2025 QuickTalk. All Rights Reserved.

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